User Help & Guides
If you encounter issues when publishing content, please try the following troubleshooting steps:
Check Network Connection: Verify the network connection between your device and the server. You can perform a connection test from the Status Information interface on the terminal. A normal connection is essential for successful content transfer.
Verify Storage Space: Ensure your device has sufficient storage space available. You can view the current storage status in the Status Information interface.
Restart and Retry: If network instability is suspected, try restarting the terminal device. After restarting, attempt to send the content again.
If you're having trouble accessing the mobile management interface after scanning the QR code, please follow these steps to resolve the issue:
1. Network Connection: Ensure that the device associated with the QR code is connected to the network. This is crucial for the device to communicate properly with your mobile phone.
2. Mobile Phone Network: Verify that your mobile phone is also connected to the network. It's important that both the device and your mobile phone are online.
3. Same Local Network: Make sure that both the device and your mobile phone are connected to the same local area network (LAN). Sometimes, being on different networks can cause connectivity issues. Double-checking these connections should help you successfully access the mobile management interface. If the problem persists, please contact Luxuryair's customer support for further assistance.
If you encounter an issue where content publishing fails, please follow these troubleshooting steps:
Verify Network Connection: First, ensure the network connection between your device and the server is stable. Perform a connection test via the Status Information interface on the terminal. The connection status should be normal; if not, this indicates a network issue.
Check Storage Space: Confirm that your device has sufficient available storage space. You can view the current storage details in the Status Information interface.
Restart and Retry: Occasionally, an unstable network connection can prevent content from being sent. Try restarting the terminal device, and then attempt to publish your content again.
You'll find detailed instructions for using the LXS Adscent system software in our comprehensive guide, available for download below. This manual covers all essential aspects, including:
Main Interface & Connectivity: Understanding the main interface, network connection, server address, customer code, and terminal DUID.
Software Authorization: Methods like USB flash drive authorization.
Content Management: Adding, deleting, and managing content, including the on-demand function.
Specialized Features: Scroll text management, playing content via USB, web background management, and mobile management.
Device Settings: Detailed parameter settings for device information, connection, playback, and security.
Advanced Controls: Utilizing the timer switch function for automatic power control.
Troubleshooting: A dedicated FAQ section for common issues.
Download the manual below:
The LXS Adscent system offers robust content management capabilities, allowing you to upload, edit, and distribute a wide variety of media. While the USB method is recommended for simplicity, the system supports advanced features for comprehensive control.
Key features include:
Diverse Content Types: Support for images, videos, static web packages, website/streaming addresses, and HTML code.
Customizable Layouts: Define templates, playback durations, and daily playback modes. Content can be superimposed with widgets like text, time, date, weather, QR codes, and more, all with WYSIWYG editing, layering, and animations.
Flexible Playback: Utilize various playback modes including idle, interval, fixed-time, and event-based, with options for specific dates or days of the week.
Advanced Distribution: Submit content distribution requests to single, multiple, or grouped devices, with support for scheduled downloads and content review.
For a detailed guide on adding, editing, and managing all content features, including the content management interface and specific functions, please refer to our comprehensive LXS Adscent content guide below.
Download the manual below:
